Support

This page provides information on how to get help with Built By DAO, including self-service resources, community support, and official channels.

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🆘 Support Overview

📚 Self-Service	👥 Community	📧 Official	🚨 Emergency
Docs, FAQ, Glossary	Discord, Battle Buddies	Email support	Urgent issues

🎯 Purpose: Get the help you need, when you need it

💡 Tip: Most questions are answered in this documentation

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📚 Self-Service

📚 Self-Service Resources

Documentation

Resource	What You'll Find
📖 This docs site	Comprehensive information
❓ FAQ	Common questions answered
📝 Glossary	Term definitions
📋 Guides	Step-by-step how-tos

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Before Asking

Step	Action
1️⃣	Search documentation
2️⃣	Check FAQ
3️⃣	Look up terms in glossary
4️⃣	Search Discord history

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Quick Links

Topic	Resource
🏠 Housing	Equity Leases
💎 Tokens	Token Economy
🗳️ Voting	Governance
💳 Wallet	Wallet Setup
🔧 Tasks	Task System

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Common Issues

Issue	Solution
💳 Wallet not connecting	Check network (Base)
💎 Missing EQTBLT	Check wallet address
🗳️ Can't vote	Verify active membership
📋 Task issues	Contact working group lead

👥 Community Support

📧 Official Support

🚨 Urgent Issues

📋 Issue Types

💬 Feedback

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📊 Support Response Matrix

Issue Type	Self-Service	Community	Official
General questions	✅ Docs, FAQ	✅ Discord	⚪ If needed
Technical issues	✅ Try first	✅ #tech-support	✅ If unresolved
Account problems	⚪ Limited	⚪ Limited	✅ Required
Housing issues	✅ Docs	⚪ Limited	✅ Required
Security issues	❌ No	❌ No	✅ Required

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🆘 Getting Help

1. 📚 Search documentation first

2. 👥 Ask community in Discord

3. 📧 Contact official support if needed

4. 🚨 Use emergency contacts for urgent issues

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🔗 Related Pages

📚Index📋Glossary❓FAQGuidelines