Director of Construction Operations
Director of Construction Operations
Code: 2L3 Division: Construction & Property Division Department: Leadership Reports To: Chief Construction Officer (CCO) Related Roles: Construction Project Manager, Quality Control Inspector, Construction Scheduler
Role Summary
The Director of Construction Operations leads the Construction Management team, ensuring that projects are executed efficiently, on schedule, and within budget. This role oversees workflow, quality control, and resource allocation to optimize construction processes and deliver high-quality results. The Director of Construction Operations plays a pivotal role in bridging strategic goals with day-to-day operations, ensuring seamless project delivery.
Key Responsibilities
Task Group 1: Project Oversight
Supervise all construction activities, ensuring adherence to project schedules, budgets, and quality standards.
Monitor project milestones and deliverables, addressing issues proactively.
Ensure construction workflows align with organizational goals and strategic plans.
Task Group 2: Quality and Compliance
Oversee quality control processes to ensure all work meets industry standards and regulatory requirements.
Conduct regular reviews of project sites to evaluate progress and adherence to quality benchmarks.
Collaborate with the Inspection & Compliance Officer to address and resolve compliance issues.
Task Group 3: Resource Management
Allocate resources efficiently across projects, balancing labor, materials, and equipment needs.
Evaluate resource utilization and identify opportunities for cost savings and efficiency improvements.
Oversee subcontractor performance and ensure adherence to contractual obligations.
Task Group 4: Team Leadership
Lead and mentor the Construction Management team, fostering a culture of collaboration and accountability.
Establish performance metrics for team members and conduct regular evaluations.
Provide guidance and support to Construction Project Managers and Site Supervisors.
Task Group 5: Stakeholder Communication
Report project status, risks, and updates to the Chief Construction Officer and other stakeholders.
Act as the primary point of contact for external partners, including subcontractors and vendors.
Represent the construction division in executive and strategic planning meetings.
Skills and Qualifications
Required Skills
Strong leadership and organizational skills for managing large teams and complex projects.
Expertise in construction management processes, quality control, and resource allocation.
Excellent communication and problem-solving skills for engaging with internal teams and external partners.
Preferred Skills
Familiarity with construction management software and project planning tools.
Knowledge of sustainable construction practices and technologies.
Qualifications
Bachelor’s degree in Construction Management, Civil Engineering, or a related field; Master’s degree preferred.
Minimum of 7 years of experience in construction operations or project management.
Certification in construction management or project management (e.g., CCM, PMP) is advantageous.
Performance Metrics
Percentage of projects delivered on time and within budget.
Team performance in meeting quality and compliance standards.
Feedback from project managers and stakeholders on leadership and support.
Key Activities
Review and approve project plans, schedules, and budgets.
Conduct site visits to monitor progress and provide operational guidance.
Develop and implement strategies to improve efficiency and cost-effectiveness.
Tools and Resources
Construction management software (e.g., Procore, Buildertrend).
Resource planning and scheduling tools for workflow optimization.
Performance dashboards for monitoring team and project metrics.
Advancement Path
Promotion to Chief Construction Officer (CCO).
Opportunities to transition into executive leadership roles in operations or project management.
Work Environment
Primarily office-based with frequent site visits to oversee operations and address issues.
Collaboration with project managers, site supervisors, and executive leadership.
Involvement in high-level decision-making and strategic planning.
Supplemental Roles
Construction Operations Coordinator – 2L3-S1
Summary: The Construction Operations Coordinator supports the Director of Construction Operations by managing administrative tasks, tracking project metrics, and facilitating communication across teams.
Key Tasks:
Monitor project timelines and budgets, providing updates to the Director.
Coordinate meetings and site visits for the Construction Management team.
Assist in preparing performance reports and operational strategies.
Skills and Qualifications:
Strong organizational and data management skills.
Proficiency with construction management tools and software.
Experience in project administration or operations support is preferred.
Performance Metrics:
Accuracy and timeliness of project data and reporting.
Contribution to operational efficiency and communication.
Feedback from the Director and Construction Management team.
Advancement Path:
Promotion to Construction Project Manager or Site Supervisor.
Opportunities to specialize in project scheduling or quality control.
Work Environment:
Office-based with occasional site visits to assist in operational oversight.
Additional Information
The Director of Construction Operations is integral to ensuring Built By DAO’s construction projects are delivered efficiently and meet the highest standards of quality and compliance. The Construction Operations Coordinator provides vital support, creating a streamlined process for managing complex construction workflows.
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